The short answer is no, Ring Alarm does not automatically call the police. However, you can request police assistance through the Ring app if you have a Ring Protect Plus subscription and you live in a supported area. In this article, we will explain how Ring Alarm works, what are the benefits of Ring Protect Plus, and how you can use it to request police help in case of an emergency.
What is Ring Alarm?
Ring Alarm is a DIY home security system that lets you monitor your home from anywhere using your smartphone, tablet, or computer. Ring Alarm consists of a base station, a keypad, contact sensors, motion detectors, and a range extender. You can also add other Ring devices, such as cameras, doorbells, and smart locks, to create a complete security solution for your home.
Ring Alarm works by sending you alerts when any of the sensors or devices detect activity. You can then view the live video feed from your Ring cameras or doorbells, and decide whether to take action or ignore the alert. You can also arm and disarm your system, customize your settings, and manage your devices through the Ring app.
What is Ring Protect Plus?
Ring Protect Plus is an optional subscription service that adds more features and benefits to your Ring Alarm system. With Ring Protect Plus, you get:
- Professional monitoring: A team of trained agents will monitor your Ring Alarm 24/7 and contact you if there is an alarm event. If you are unable to respond, they will request emergency services on your behalf.
- Cellular backup: If your internet goes down, your Ring Alarm will continue to work using a cellular connection. This ensures that your system stays online and connected to the monitoring center.
- Video recording: You can save and share your Ring videos for up to 60 days. This can help you review past events, capture evidence, and share with law enforcement if needed.
- Extended warranty: You get an extended warranty on all your Ring devices as long as you have an active subscription. This covers any defects or malfunctions that may occur.
- Discounts: You get 10% off on select Ring products and accessories when you shop at Ring.com.
Ring Protect Plus costs $10 per month or $100 per year, and covers all your Ring devices at one location. You can cancel your subscription at any time.
How to request police assistance with Ring Alarm?
One of the features of Ring Protect Plus is the ability to request police assistance through the Ring app. This is available in select areas where Ring has partnered with local law enforcement agencies. You can check if your area is supported by visiting this page.
To request police assistance, you need to do the following steps:
- Open the Ring app and tap on the three lines on the top left corner.
- Tap on Settings and then tap on Monitoring.
- Tap on Request Police Assistance and follow the instructions on the screen.
- You will be asked to confirm your address, phone number, and the reason for your request.
- You will then be connected to a Ring agent who will verify your information and contact the police for you.
- You will receive a confirmation message on the app and a phone call from the police when they arrive.
Note that requesting police assistance is not the same as triggering an alarm. When you request police assistance, you are initiating a call to the police yourself, and you are responsible for explaining the situation and providing any relevant details. When you trigger an alarm, the monitoring center will contact you and the police for you, and they will provide the information that you have registered with Ring.
Conclusion
Ring Alarm is a smart home security system that lets you monitor your home from anywhere. Ring Protect Plus is an optional subscription service that adds more features and benefits to your Ring Alarm, such as professional monitoring, cellular backup, video recording, extended warranty, and discounts. One of the features of Ring Protect Plus is the ability to request police assistance through the Ring app, which is available in select areas where Ring has partnered with local law enforcement agencies. This can help you get police help faster and easier in case of an emergency.
We hope this article has answered your question on whether Ring Alarm calls the police or not. If you have any other questions or feedback, please feel free to contact us. Thank you for choosing Ring!