Herman Miller chairs do not have a lifetime warranty, but they do have a 12-year warranty that covers parts and labor. This warranty is one of the longest and most comprehensive in the industry, and it reflects the high quality and durability of Herman Miller products. In this article, we will explain what the Herman Miller warranty covers, how to claim it, and why it is worth investing in a Herman Miller chair.
The Herman Miller warranty covers everything, including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It also covers the cost of service when warranty work is performed in the U.S. and Canada. The warranty applies to products that are used in normal conditions, for up to three shifts per day, and by persons weighing 300 pounds or less. The warranty does not cover damage caused by misuse, abuse, negligence, alterations, or exposure to extreme environmental conditions. The warranty also does not cover natural variations in wood grain or color, or the aging of materials such as leather, fabric, or plastic.
The Herman Miller warranty is valid for the original purchaser of the product, and it is not transferable to subsequent owners. The warranty begins from the date of purchase, and it is not affected by the resale or relocation of the product. The warranty is only valid for products purchased from authorized Herman Miller dealers, retailers, or online stores. Products purchased from unauthorized resellers are not covered by the warranty, and Herman Miller cannot guarantee their condition or authenticity.
If you need product service or repair under the warranty, you should contact the Herman Miller dealer, retailer, or online store where you purchased your product. They will be able to determine if the issue is covered by the warranty and eligible for replacement or repair. You will need to provide the following information to process your warranty claim:
A clear picture of the manufacturing label, which is typically affixed to the underside of the seat, under the surface of the table, or inside the product. The label contains the complete product number, the FO number, and the manufacture date. If the label is missing or torn, the place of purchase should assist you with identifying the required information.
A description of the issue and a photograph that clearly identifies the product and the problem. If a close-up image is needed to show the area of concern, please send two images. When appropriate, a video may be requested to demonstrate the issue (e.g., squeak or unusual movement).
The dealer, retailer, or online store will then coordinate with Herman Miller to arrange the service or repair of your product. Depending on the nature and location of the issue, the service or repair may be performed on-site, at a service center, or at a Herman Miller facility. The warranty covers the cost of parts and labor, and in some cases, the cost of shipping. The service or repair will be completed as soon as possible, subject to the availability of parts and technicians.
Herman Miller is a leading manufacturer of ergonomic office chairs, furniture, and accessories. The company has a history of innovation and design excellence, and it has collaborated with some of the most renowned designers in the world, such as Charles and Ray Eames, George Nelson, Isamu Noguchi, and Yves Béhar. Herman Miller products are designed to enhance the health, comfort, and productivity of people at work, at home, and wherever they are.
Herman Miller chairs are among the most popular and trusted in the market, and they have won numerous awards and recognitions for their performance, quality, and aesthetics. Some of the most iconic and best-selling Herman Miller chairs include the Aeron, the Embody, the Sayl, the Mirra, and the Setu. These chairs feature advanced ergonomics, adjustable features, breathable materials, and durable construction. They are also environmentally friendly, as they are made from recycled or recyclable materials, and they have low emissions and energy consumption.
By choosing a Herman Miller chair, you are investing in a product that will last for years, and that will support your well-being and satisfaction. You are also backed by a warranty that is a promise of quality and service from Herman Miller. The Herman Miller warranty is one of the best in the business, and it shows that the company stands behind its products and its customers.
Conclusion
Herman Miller chairs do not have a lifetime warranty, but they do have a 12-year warranty that covers parts and labor. This warranty is a testament to the high quality and durability of Herman Miller products, and it provides peace of mind and value to the customers. To claim the warranty, you need to contact the place of purchase and provide the necessary information and evidence of the issue. Herman Miller will then arrange the service or repair of your product as soon as possible. Herman Miller chairs are worth buying, as they offer ergonomic comfort, aesthetic appeal, and environmental sustainability. They are designed to help you do great things at work, at home, and wherever you are.
