SimpliSafe is cheaper than ADT in terms of both equipment and monitoring costs. SimpliSafe offers affordable DIY home security systems that do not require long-term contracts or professional installation. ADT, on the other hand, is a more expensive option that requires professional installation and monitoring, as well as a minimum three-year contract.
SimpliSafe and ADT are two of the most popular home security companies in the US, but they have very different approaches to providing home security. Here are some of the main differences between them:
Equipment: SimpliSafe sells wireless, battery-powered devices that are easy to install and use. You can choose from a variety of sensors, cameras, and other security devices to customize your system. SimpliSafe also offers a video doorbell and a smart lock that work with its system. ADT, on the other hand, uses wired, hardwired, or cellular devices that are professionally installed and configured. ADT’s equipment is more robust and reliable, but also more expensive and less flexible. ADT also offers a range of smart home devices, such as thermostats, lights, and garage door controllers, that work with its system.
Monitoring: SimpliSafe offers two monitoring plans: Standard and Interactive. The Standard plan costs $14.99 per month and provides 24/7 professional monitoring and cellular backup. The Interactive plan costs $24.99 per month and adds features such as remote control, video verification, and smart home integration. SimpliSafe does not require a contract for its monitoring plans, and you can cancel at any time. ADT offers three monitoring plans: Traditional, Control, and Video. The Traditional plan costs $36.99 per month and provides 24/7 professional monitoring, cellular backup, and a six-month money-back guarantee. The Control plan costs $49.99 per month and adds features such as remote control, smart home integration, and custom alerts. The Video plan costs $59.99 per month and adds features such as live video streaming, cloud storage, and video doorbell. ADT requires a minimum three-year contract for its monitoring plans, and charges a hefty cancellation fee if you terminate early.
Customer service: SimpliSafe has a reputation for providing excellent customer service and support. SimpliSafe has an A+ rating from the Better Business Bureau and a 4.6 out of 5 rating from Trustpilot. SimpliSafe also offers a 60-day risk-free trial and a three-year warranty for its equipment. ADT, on the other hand, has a mixed reputation for customer service and support. ADT has a B rating from the Better Business Bureau and a 1.4 out of 5 rating from Trustpilot. ADT also has a history of lawsuits and complaints from customers over deceptive sales practices, hidden fees, and poor service.
SimpliSafe is cheaper than ADT because it has a different business model and target market. SimpliSafe is designed for customers who want a simple, affordable, and flexible home security solution that they can install and manage themselves. SimpliSafe does not charge for installation, activation, or equipment rental fees, and does not lock customers into long-term contracts. SimpliSafe also offers competitive pricing for its equipment and monitoring plans, and often runs promotions and discounts for new customers.
ADT, on the other hand, is designed for customers who want a more comprehensive, reliable, and professional home security solution that they can trust and rely on. ADT charges for installation, activation, and equipment rental fees, and requires customers to sign long-term contracts. ADT also charges higher prices for its equipment and monitoring plans, and rarely offers promotions or discounts for new customers.
Conclusion
SimpliSafe is cheaper than ADT in terms of both equipment and monitoring costs. SimpliSafe offers affordable DIY home security systems that do not require long-term contracts or professional installation. ADT, on the other hand, is a more expensive option that requires professional installation and monitoring, as well as a minimum three-year contract. SimpliSafe and ADT have different approaches to providing home security, and the best choice for you will depend on your needs, preferences, and budget. If you are looking for a simple, affordable, and flexible home security solution that you can install and manage yourself, SimpliSafe is a great option. If you are looking for a more comprehensive, reliable, and professional home security solution that you can trust and rely on, ADT is a better option.
